All services purchased from Gravity Fitness must be preceded by the applicant acknowledging, by way of completing a online wavier form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, from a parent or guardian by way of filling your details on our online form. The applicant also agrees to abide by the rules and regulations of the Gravity Fitness gym and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Gravity Fitness, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in instalments, the applicant agrees to approve such instalments be made by credit card/debit card on the dates as predetermined in the services contract. When a session is booked and the applicant has credit on their account a session will be taken from their allocation. When using a debit/credit card for a single session their card will be charged the allocated amount.
Registration & Purchase: To register or purchase from the Gravity Fitness online booking system, you must be over eighteen years of age. You must ensure that the details provided by you on registration or at any time are correct and complete.
Refund/Return Cancellation Policy
- 12 hour’s notice is required for cancellation of sessions. Missed sessions without the appropriate notice will be charged as if attended
- Medical Cancellations – Cancellation is permitted where a client/athlete or team is not able to participate in a session for medical reasons. A doctor’s note confirming that the athlete or team was not permitted to participate is required within 7 days of missed session and upon receipt, a credit for a makeup session will be issued
- Payment for all classes must be received prior to the scheduled class date to ensure your seat
- Cancellations less than 12 hours before class starts will not be refunded
- Cancellations prior to 12 hours before the session starts will receive a credit towards a future class based on availability and similar cost
Gravity Fitness respects your privacy and pledges to maintain the confidentiality of your personal information. All personal information you share with us is maintained in accordance with the Personal Information Protection and Data Protection Acts 1988 to 2018 and the General Data Protection Regulation (GDPR) 25th May 2108.
Legal Obligation of Information Release
Gravity Fitness will release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect Gravity Fitness interests. We will seek to ensure that any proposed disclosure is required in the circumstances and then ensure that we disclose only the information that is required.
Use of Your Information
Gravity Fitness obtains our information through the signing of waivers and completion of Consent forms. With your consent we will obtain personal information about you . The ways we can collect this data may include yourself, parents, guardian, coaches or whoever is registering you in a program and paying for your registration. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of Gravity Fitness or its affiliates will take place only under the following circumstances: (a) When you give consent – We will disclose your personal information when you have given consent. Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a program, program withdrawal or request for refund. With your consent, we may use certain information to provide you with information about Gravity Fitness and its affiliates and programming. This consent is optional and you can decide to withdraw it at any time. Information collected by Gravity Fitness about its users is used internally by authorized employees of Gravity Fitness for following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at Gravity Fitness, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at the Gravity Fitness and on our site.
Securing Your Information
The Gravity Fitness website uses sophisticated security and safeguard measures to protect users’ information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.